We are committed to developing long-term business relationships with the occupiers of our properties.
Through various engagement programmes, we collect feedback from our UK occupiers to measure satisfaction levels and to identify areas for improvement.
This helps us better understand their needs and requirements so we can enhance the services we provide as a progressive landlord. As a result, we get higher occupancy rates and happier tenants.
We also support best practice in property ownership and management. In the UK we support the following codes of practice and accreditation schemes:
A copy of our full complaints procedure can be viewed here.
If you would like to get in touch with us, contact Huanita Wallace, Associate Director for Customer Relationship Management, by emailing firstname.lastname@example.org.