The information in this site is intended for consultants, institutional investors and trustees only.

The information contained in these pages must not be used or relied upon by private investors. We recommend that you read our 'Terms & Conditions' before browsing the site.

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Audience

Contact us

Please do get in touch with us if you would like further information about our institutional investment opportunities.

Fixed income

For further information about M&G Investments and our fixed income offering; please contact:

Andrew Swan: Director
Tel: +44 (0)20 3977 2166

John Atkin: Director
Tel:+44 (0)20 3977 3718

Henry Barstow: Director
Tel: +44 (0)20 3977 3776

Sunita Dey: Associate Director
Tel: +44 (0)20 3977 2428

Email: institutional.clients@mandg.co.uk

By post:
M&G
10 Fenchurch Avenue
London
EC3M 5AG

Real estate

For further information about M&G Investments and our real estate offering, please contact:

Property Introductions:
Email:
property.introductions@mandg.com (If not a Propex member)

Tenant relations:

Huanita Wallace – Associate Director Customer Relationship Management
Tel: +44 (0)20 3977 2407
Email: customerservice@mandg.com

Institutional Business Development: 

Lucy Williams – Director of Institutional Business
Tel: +44 (0)20 3977 1035
Email: lucy.williams@mandg.com

Equities

For further information about M&G Investments and our private equity offering, please contact:

Grant Hadland: business development director
Tel: +44 (0)20 3977 2496
Email: grant.hadland@mandg.co.uk

Sam Collings: Business Development Associate
Tel: +44 (0)20 3977 2880
Email: sam.collings@mandg.co.uk

Orla Haughey: Client Director
Tel: +44 (0)20 3977 3638
Email: orla.haughey@mandg.co.uk

Lian Golton: Client Director
Tel: +44 (0)20 3977 1666
Email: lian.golton@mandg.co.uk

Macro and multi-asset

For further information about M&G Investments and our macro and multi-asset strategies, please contact:

Grant Hadland: Business Development Director
Tel: +44 (0)20 3977 2496
Email: grant.hadland@mandg.co.uk

Sam Collings: Business Development Associate
Tel: +44 (0)20 3977 2880
Email: sam.collings@mandg.co.uk

Orla Haughey: Client Director
Tel: +44 (0)20 3977 3638
Email: orla.haughey@mandg.co.uk

Lian Golton: Client Director
Tel: +44 (0)20 3977 1666
Email: lian.golton@mandg.co.uk

Samantha Bower: Head of Marketing and Investor Relations - Episode Discretionary Global Macro Strategies
Tel: +44 (0)20 3977 3752
Email: samantha.bower@mandg.co.uk

Private equity

For further information about M&G Investments and our private equity offering, please contact a member of M&G Private Funds Investment:

Simon Faure: Director
Tel: +44 (0)20 3977 3293
Email: simon.faure@mandg.co.uk

John Euers: Director
Tel: + 44 (0)20 3977 2910
Email: john.euers@mandg.co.uk

Scott Penwell: Director
Tel: +44 (0)20 3977 3476
Email: scott.penwell@mandg.co.uk

Ajay Patel: Director
Tel: +852 9193 3575
Email: ajay.patel@mandg.co.uk

If you have a complaint

We are sorry that you have had cause to complain to M&G. Your business is important to us and we endeavour to resolve any concerns fairly, effectively and promptly.

Making a complaint

If you have a complaint about any aspect of the provision of service to you, you may make the complaint directly to us, either by writing, telephoning, faxing or e-mailing.

All relevant details should be set out clearly. Complaints may be addressed to your Client Director or the M&G Chief Executive.

In addition to engaging with your Client Director in the normal manner, you can contact us by writing to: M&G, 10 Fenchurch Avenue, London EC3M 5AG or by calling us free on 0800 328 3192 from 9.00am to 5.00pm, Monday to Friday.

Our commitment

At M&G, we take all complaints seriously and commit to the following actions upon receipt of a complaint:

  • We endeavour to acknowledge any complaint within 5 working days.
  • If we are unable to resolve your complaint within four weeks of receipt, we will send you a written update explaining why we are not in a position to resolve your complaint and an indication of when we will make further contact.
  • If your complaint has still not been resolved within eight weeks of receipt we will send you a response explaining why we are still not in a position to make a final response, giving reasons for the further delay with an indication of when you will hear further details from us.

Investigating your complaint within M&G

Your complaint will be investigated by a dedicated member of staff who was not directly involved in the matter that is the subject of your complaint. We will ensure that an employee of appropriate seniority who is independent of the matter commences an investigation. We will also, where possible, take the appropriate action to prevent reoccurrence.

If you telephone us during our investigation and the member of staff handling your complaint is not available, then another member of our team will be more than happy to help you.

We want our customers to be happy with our service and we hope to resolve any matters quickly and to our mutual satisfaction. We welcome feedback on any aspect of our service.

For institutional investors only. Not for onward distribution to any other type of client. No other persons should rely on the information contained on this website.