Privacy and Cookies


In most cases you can visit the M&G website without revealing any information about yourself. Where we ask for specific information, we will always respect the personal information you send us. We strictly follow the principles set out in the Data Protection Act 1998 and we take all reasonable steps to ensure your personal data is protected against unauthorised access. We will not request information unless it is necessary and will ensure appropriate measures are taken to keep information accurate and up-to-date, and to prevent disclosure.

How we use your information

Information you supply will be used to comply with regulations and may be used for research, analysis and to send you information on products or services.

At appropriate places on this website, where we ask you to provide information about yourself, you may find a Fair Collection Notice which specifies what we do with your data and gives you an opportunity to opt out of our marketing programme. You can of course choose to opt out at any time by contacting us [email:].

We will never sell your information to any other companies, but may disclose your information to our service providers, regulators and other Prudential Group companies. This includes any person or company to whom we delegate responsibility for the administration, operation and/or maintenance of this website.

Some service provider operations may be based outside of the UK, however no personal data will be stored outside of European Economic Area (EEA) countries.

We will only keep your information for as long as is necessary for the provision of the relevant services to you, and for the purposes of compliance with our obligations in respect of tax and good practice regarding the retention of business records.

Full and transparent access to your data

Under the Data Protection Act 1998, you may request details of the personal information that we hold about you. If you would like a copy of the information held on you, contact us [email:] or download a copy of a request form <link to PDF copy of form[LR1] >. If any of the information we hold about you is incorrect, let us know and we will amend it.

We generate our own email content, but for efficiency purposes dispatch them via an automated system operated by a third-party supplier. To ensure our emails always make it to your inbox, just add to your email address book or safe senders list.


Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. They are used to help you navigate websites efficiently and perform certain functions.

Cookies can be classified by duration and by source: 


Session cookies – a cookie that is stored temporarily and is destroyed when you close the link

Persistent tracker cookies - a cookie that enables a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered.


Cookies can be classified as first-party or third-party cookies if they are either issued by the web site that you are visiting or by a site other than the one you are currently surfing.

The cookies that we use fall into the following categories:

Essential (classified as ‘strictly necessary’) cookies

These are essential in order to enable you to move around the website and use its features, such as accessing secure areas. Within the ‘My Account’ area of our site, a session cookie is only stored on your computer’s hard drive for the duration of your visit (known as an 'active session'). It is removed as soon as the active session has ended.


Performance cookies

These are used for web analytics to track site usage, page visits and monitor visitor trends over time. The data collected is limited to managing the performance and design of the site. These cookies are third-party cookies (Google Analytics) but the information obtained is for the exclusive use of M&G.


Functionality cookies

These allow the website to remember choices you make (such as language or the region you are in) and provide enhanced, more personal features. M&G uses functionality cookies to identify professional investors and direct them to the appropriate area of the site.

Advertising cookies

We use persistent third-party cookies to track user history for advertising and targeted marketing purposes. We also use pixel tags or transparent GIF files (also known as beacons) in combination with cookies to target and personalise content. These cookies do not compromise your privacy or security as they do not hold any specific personal data about you:

DoubleClick by Google

This is an ad management and serving solution that helps agencies and advertisers manage the scope of digital advertising programmes.

Other third-party cookies

We also use embedded widgets on some sites to enable content sharing through social networks. These widgets, such as a Facebook ‘Share’ or ‘Like’ button, will be visible to you on the page you visit. We don’t control the use of these cookies and you should check the third-party website to understand their data collection practices and controls.

Opting out of cookies 

You can opt out of cookies by choosing to set your browser to:

Block all cookies

Only allow ‘trusted’ sites to set cookies

Accept cookies only from the websites that you are currently visiting

If you choose to block all cookies, you may have trouble accessing certain areas of this website.

Visit All About Cookies for more about cookies, plus how to control and delete the ones you’ve already accepted.

If you’d like to opt out of any of the third-party cookies on this website, follow the relevant link below:

Google Analytics

Double Click