The information in this site is intended for financial advisers only. 

The information contained in these pages must not be used or relied upon by private investors. We recommend that you read our 'Terms & Conditions' before browsing the site.

Please click the appropriate button to the right to confirm that you are a financial adviser and wish to continue.

Audience

Contact us

For security purposes and to improve the quality of our service, we may record and randomly monitor telephone calls.

Contact Us

  • Call Us
  • Email
  • Write to us
  • Choose your region
  • Complaints
 

Contact us by telephone

 

Investment Sales Team

0345 600 4125

(9am - 5pm weekdays)

Calls cost 5p per minute, plus your phone company’s access charge

Call us to:

 

  • Speak to an Investment Sales Consultant who covers your area
  • Obtain market views, fund information and pre-sales enquiries

 

Financial Adviser Helpline

0800 328 3191

(8am - 6pm weekdays)

Call us for:

 

  • Valuations and post-sales enquiries
  • Agency and commission queries

For security purposes and to improve the quality of our service, we may record and randomly monitor telephone calls. Before we help you with your enquiry, we will ask you to:

 

  • Identify yourself
  • Give us your firm’s FCA number
  • Confirm selected information relating to our mutual customer

 

Dealing line

0800 328 3196

(8am - 6pm weekdays)

Call us for:

 

  • Dealing instructions
  • Raising contract notes
  • Dealing or price-related queries

Website Helpline

0800 316 6570

(8am - 6pm Monday to Friday, 9am - 1pm Saturdays)

Call us for:

 

  • Any queries on our website

Contact us by post


If you'd prefer to get in touch by post, our address is:

M&G Customer Relations,

The M&G Group,

PO Box 9039,

Chelmsford

CM99 2XG


If you're and existing customer, quote your name, M&G Client Reference and sign any written communication to M&G. Failure to provide this may affect our ability to correspond with you.

Select your regional sales consultant

Matthew Argent
Senior Investment Sales Manager
Matthew Argent
Telephone
0345 600 7207

Matt is the Business Development Consultant for M&G, responsible for initiating and developing key relationships with high profile adviser firms in London. He has a wealth of experience at M&G having joined over 20 years ago and he works alongside fund managers and investment specialists to ensure financial advisers can help meet their clients' goals. Matt can also provide access to Learning Matters which offers advisers both educational training and structured CPD.

He graduated with a 2:1 BA (Hons) degree in History & Political Studies from Middlesex University and his professional qualifications include the Investment Management Certificate, the Diploma in Financial Planning and the Certificate in Discretionary Management.

John Pascoe
Business Development Consultant
John Pascoe
Telephone
0345 600 7204

John is Business Development Consultant for the North of England, supporting and presenting to advisers. John has worked at M&G for over 11 years, having started at Scottish Amicable in 1998 and also working for Standard Life and NatWest where he gained his qualifications as a financial adviser.  He is currently studying towards being QCF Level 4 qualified.

Daniel Willsher
Investment Sales Manager
Daniel Willsher
Telephone
0345 600 7206

Dan is the Investment Sales Manager for Scotland and Northern Ireland, working alongside financial advisers throughout the region to deliver strategic solutions that fit the objectives of their clients. Previously, Dan has worked as a Protection Adviser and subsequently at one of the world’s largest product providers before joining the well-established investment house of M&G.

Simon Bearman
Senior Investment Sales Manager
Simon Bearman
Telephone
0345 600 4127

Simon is Senior Investment Sales Manager dealing with retail IFA firms across the South East of England, covering the home-counties. Simon has over 40 years of investment industry experience and joined M&G in 2000. He previously worked for 20 years with Hambros Bank where he was Assistant Director in the Treasury & Derivatives department. He also spent a short time as a financial adviser. Simon holds FPC and AFPC SV1.      

Grant Gushlow
Senior Investment Sales Manager
Grant Gushlow
Telephone
0345 600 7206

Grant is the Senior Investment Sales Manager for retail IFA firms across the South East of England, covering the home counties. After graduating with a BA (hons) in business studies, Grant joined M&G initially in 1997 before re-joining in May 2012. He is responsible for promoting M&G's fund range and providing market updates to a broad base of IFA clients. He has over 20 years’ experience of financial services having spent time at Lombard, Aviva and MetLife. His professional qualifications include IMC and Diploma In Financial Planning.

Neil Thorpe
Business Development Consultant
Neil Thorpe
Telephone
0345 600 3607

Neil is Business Development Consultant for the Midlands and the South West. He has been with M&G for 20 years and as well as dealing with advisers at a regional level he is also a regular speaker at numerous events around the country delivering technical investment content . Prior to joining M&G Neil worked for ten years as an inter-dealer broker trading sterling interbank. Neil holds the IMC, Certificate in Discretionary Management and Diploma in Financial Planning.

Matthew Argent
Senior Investment Sales Manager
Matthew Argent
Telephone
0345 600 7207

Matt is the Business Development Consultant for M&G, responsible for initiating and developing key relationships with high profile adviser firms in London. He has a wealth of experience at M&G having joined over 20 years ago and he works alongside fund managers and investment specialists to ensure financial advisers can help meet their clients' goals. Matt can also provide access to Learning Matters which offers advisers both educational training and structured CPD.

He graduated with a 2:1 BA (Hons) degree in History & Political Studies from Middlesex University and his professional qualifications include the Investment Management Certificate, the Diploma in Financial Planning and the Certificate in Discretionary Management.

John Pascoe
Business Development Consultant
John Pascoe
Telephone
0345 600 7204

John is Business Development Consultant for the North of England, supporting and presenting to advisers. John has worked at M&G for over 11 years, having started at Scottish Amicable in 1998 and also working for Standard Life and NatWest where he gained his qualifications as a financial adviser.  He is currently studying towards being QCF Level 4 qualified.

Daniel Willsher
Investment Sales Manager
Daniel Willsher
Telephone
0345 600 7206

Dan is the Investment Sales Manager for Scotland and Northern Ireland, working alongside financial advisers throughout the region to deliver strategic solutions that fit the objectives of their clients. Previously, Dan has worked as a Protection Adviser and subsequently at one of the world’s largest product providers before joining the well-established investment house of M&G.

Simon Bearman
Senior Investment Sales Manager
Simon Bearman
Telephone
0345 600 4127

Simon is Senior Investment Sales Manager dealing with retail IFA firms across the South East of England, covering the home-counties. Simon has over 40 years of investment industry experience and joined M&G in 2000. He previously worked for 20 years with Hambros Bank where he was Assistant Director in the Treasury & Derivatives department. He also spent a short time as a financial adviser. Simon holds FPC and AFPC SV1.      

Grant Gushlow
Senior Investment Sales Manager
Grant Gushlow
Telephone
0345 600 7206

Grant is the Senior Investment Sales Manager for retail IFA firms across the South East of England, covering the home counties. After graduating with a BA (hons) in business studies, Grant joined M&G initially in 1997 before re-joining in May 2012. He is responsible for promoting M&G's fund range and providing market updates to a broad base of IFA clients. He has over 20 years’ experience of financial services having spent time at Lombard, Aviva and MetLife. His professional qualifications include IMC and Diploma In Financial Planning.

Neil Thorpe
Business Development Consultant
Neil Thorpe
Telephone
0345 600 3607

Neil is Business Development Consultant for the Midlands and the South West. He has been with M&G for 20 years and as well as dealing with advisers at a regional level he is also a regular speaker at numerous events around the country delivering technical investment content . Prior to joining M&G Neil worked for ten years as an inter-dealer broker trading sterling interbank. Neil holds the IMC, Certificate in Discretionary Management and Diploma in Financial Planning.

Complaints

At M&G we will always do our best to treat you the way you want to be treated but we acknowledge that sometimes we will not get it right. Please raise your complaint using one of the contact methods below:


You can contact us by phone 09:00 – 17:00, Monday to Friday on:

0800 328 3192


If you prefer to write to us please send it to:


Complaints

The M&G Group

PO Box 9039

Chelmsford

CM99 2XG


Or via email

info@mandg.co.uk


When you contact us by email, we strongly suggest that you don’t include any sensitive information (including your client's reference number) to protect the security of you and your client.

Cyveillance Protected

The value of investments will fluctuate, which will cause fund prices to fall as well as rise and investors may not get back the original amount invested. 
This website is for Investment Professionals only. Not for onward distribution to any other type of client. No other persons should rely on the information contained on this website. Content should therefore be shared responsibly with other investment professionals.