Fraud alerts

Check this page frequently to keep up to date with the latest security threats that may affect M&G and its customers.

Find out more about how to protect your information and financial assets.

 

Phishing Emails

We are aware that emails referencing M&G or its products are being sent informing the recipient that money is due to be paid to them.  The email encourages the recipient to click on a link or open an attachment for more information.

These emails have not been sent by M&G and are likely to be for the purpose of phishing or may contain malware.  M&G will never send unsolicited emails asking you to click on a link and enter personal information.

M&G encourages investors and consumers to remain vigilant to online threats and invite you to read our Security and Financial Crime pages to find out more.

If you do receive an email of this nature, or anything similar that you are concerned about, please:

  • Contact us immediately at info@mandg.co.uk, or call 0800 390 390

  • We recommend that you do not respond to the communication and do not access any links or open any attachments contained within them.

Account Takeover

UK financial institutions are identifying a number of attempts of fraud targeting the financial assets of South African residents.  Third parties are impersonating the genuine owner of such assets and attempting to withdraw funds with the intention of transferring the proceeds to bank accounts in other countries.

If you are concerned that your investment is at risk, please contact us immediately at info@mandg.co.uk, or call 0800 390 390

Brand Abuse

1.  Classified Advertising

We are aware that the M&G brand is being used to encourage buyers to make payment for goods such as motor vehicles, via classified advertising.  The false claim being made is to use M&G's services to hold funds until  the buyer is satisfied with the goods.  The seller is attempting to obtain funds from the buyer fraudulently claiming the bank account details are connected to M&G.

M&G does not offer such a service for goods transacted through classified advertising.

Further, we are aware of fraudulent Terms and Conditions document in connection with the scam, and we are conducting investigations in order to stop our brand being used without authorization.

If you have any questions please contact us at trustees@mandg.co.uk

We are aware of fraudsters claiming to represent M&G using variations of our name, registered company address, and logo in order to create the pretence of legitimacy.  If you have received any suspicious communications claiming to be from M&G:

  • Contact us immediately at info@mandg.co.uk, or call 0800 390 390
  • We recommend that you do not respond to the communication and do not access any links or open any attachments contained within them


2.  Advertising

We are aware of fraudsters claiming to represent M&G using variations of our name, registered company address, and logo in order to create the pretence of legitimacy.  If you have received any suspicious communications claiming to be from M&G:

  • Contact us immediately at info@mandg.co.uk, or call 0800 390 390
  • We recommend that you do not respond to the communication and do not access any links open any attachments contained within them.