Contact M&G

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Customer Relations

0800 390 390

If you have a query regarding your M&G investments, Customer Relations can be contacted from 8.00am to 6.00pm, Monday to Friday and from 9.00am to 1.00pm on Saturday.

Investment Helpline

0800 389 8600

If you would like further information on a new or additional investment, or want to read more about our products and services, call us from 8.00am to 6.00pm Monday to Friday and from 9.00am to 1.00pm on Saturday.

Website enquiries

0800 316 6570

For queries related to the website call us from 8.00am to 6.00pm Monday to Friday and 9.00am to 1.00pm on Saturday.

Minicom textphone

0800 917 2295

If you have hearing difficulties, you can contact us on minicom from 9.00am to 5.00pm, Monday to Friday.

From outside the UK

+44 1268 448 031

You can contact our Customer Relations team from 8.00am to 6.00pm (UK time) Monday to Friday, and from 9.00am to 1.00pm (UK time) on Saturday.

All calls are free within the UK. For your security and to improve the quality of our service we may record and monitor telephone calls. Existing customers will require their M&G client reference. Failure to provide this will affect your ability to transact with us.

Contact us by post


If you'd prefer to get in touch by post, our address is:

M&G Customer Relations,

Freepost RLTZ-JCHJ-THJB

PO Box 9039

Chelmsford

CM99 2XG


If you’re an existing customer, quote your name, M&G Client Reference and sign any written communication to M&G. Failure to provide this may affect our ability to correspond with you. 

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