0800 390 390
If you have a query regarding your M&G investments, Customer Relations can be contacted from 8.00am to 6.00pm, Monday to Friday and from 9.00am to 1.00pm on Saturday.
0800 389 8600
If you would like further information on a new or additional investment, or want to read more about our products and services, call us from 8.00am to 6.00pm Monday to Friday and from 9.00am to 1.00pm on Saturday.
0800 316 6570
For queries related to the website call us from 8.00am to 6.00pm Monday to Friday and 9.00am to 1.00pm on Saturday.
0800 917 2295
If you have hearing difficulties, you can contact us on minicom from 9.00am to 5.00pm, Monday to Friday.
From outside the UK
+44 1268 448 031
You can contact our Customer Relations team from 8.00am to 6.00pm (UK time) Monday to Friday, and from 9.00am to 1.00pm (UK time) on Saturday.
All calls are free within the UK. For your security and to improve the quality of our service we may record and monitor telephone calls. Existing customers will require their M&G client reference. Failure to provide this will affect your ability to transact with us.
Contact us by email
You can either email us at
firstname.lastname@example.org, or use the web form below.
When contacting us by email, we suggest that you don’t include any sensitive information, to protect your security. Where you’ve requested a reply, we aim to respond to all emails within three business days.
Choose type of enquiry
Making an investment
Managing your investment
Contact us by post
If you'd prefer to get in touch by post, our address is:
M&G Customer Relations,
PO Box 9039
If you’re an existing customer, quote your name, M&G Client Reference and sign any written communication to M&G. Failure to provide this may affect our ability to correspond with you.