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Switching between M&G products and funds

If your clients’ circumstances change, there is a good chance their investment needs will change too. We offer you the flexibility to switch between M&G funds and M&G products so that you can keep your clients’ investments in line with their financial needs.

Switching can be far cheaper than starting a new investment. However, please confirm any charges and pricing policy applicable to a switch by ringing our Financial Adviser helpline on 0800 328 3191*.

*All calls are free within the UK. For security purposes and to improve the quality of our service, we may record and monitor telephone calls. Existing customers will require their M&G client reference. Failure to provide this will affect your ability to transact with us.

Share Exchange Scheme

Turning your client's different individual shares into an investment in an M&G fund is straightforward with our Share Exchange Scheme.

Share Exchange Scheme Read more

Transfer an ISA to M&G

If your client has an ISA with another provider, it is simple to transfer all or part of their money to M&G.

Transfer an ISA to M&G Read more

Change M&G products

It's simple to sell your clients’ existing M&G OEIC (Open-Ended Investment Company) or M&G Unit Trust and reinvest the proceeds into an M&G ISA. Please always remember your client must read the most up-to-date Key Investor Information Document (KIID) for each fund they wish to invest in, alongside the Important Information for Investors document before they switch.

To switch online, your client must be registered for ‘My Account’. We recommend you confirm any charges applicable to any switch by calling our helpline on 0800 328 3191* and by reading the relevant Key Investor Information Documents before making a transaction.

To switch online, your client will need to be registered on ‘My Account’ and will need their: 

  • National Insurance number (if first-time investing in an M&G ISA)
  • Bank account number and sort code (for any investment income paid to them)
  • Direct Debit details (to change any existing arrangements)

To switch by post, your client will need to download the Withdrawal Form and the M&G ISA Application Form, then read the relevant Key Investor Information Documents (KIIDs) alongside the Important Information for Investors document. Complete and have your client sign the forms we send to you. Then return them to us at the freepost address provided.

You should advise your client accordingly if you think they may have a capital gains tax (CGT) liability.

Change M&G funds

You can switch your clients’ investment between funds at any time, whilst retaining their investment in the same product. Please always remember to read the most up-to-date Key Investor Information Document (KIID) for each fund your client wishes to invest in, alongside the Important Information for Investors document.

To switch, you will need your client’s:

  • Bank account and sort code (if they want any income from their investment paid out to them); and
  • Details of any existing Direct Debits they have set up (you’ll be prompted to change any existing arrangements).

Switching between funds may incur a charge. Call our Financial Adviser helpline on 0800 328 3191 if you require further information (including minimum switching limits) and to obtain a switching pack free of charge.

Unless you specify otherwise, your client will automatically be allocated the same share/unit class they currently hold in the new fund. However, if they wish to change the share/unit class you must specify this.

You should advise your client accordingly if you think they may have a capital gains tax (CGT) liability.

To switch online, your client will need to be a registered on My Account. We recommend you confirm any charges applicable to your client’s switch by calling our helpline on 0800 328 3191.

To switch by telephone, simply call our Financial Adviser helpline on 0800 328 3191* You can also download switching forms from our fund literature which you can then complete, get your client to sign, and return to us at the freepost address provided.

Need further information?

Cyveillance Protected

The value of investments will fluctuate, which will cause fund prices to fall as well as rise and investors may not get back the original amount invested. 
This website is for Investment Professionals only. Not for onward distribution to any other type of client. No other persons should rely on the information contained on this website. Content should therefore be shared responsibly with other investment professionals.