Contact us

Do you have a question about your investment, a query about our website or some general feedback? Please get in touch.

info@mandg.co.uk

Please note: When corresponding with M&G via email, we suggest that you do not include any sensitive information such as your account or debit card details for security purposes. An acknowledgement will be sent within 24 hours and where a reply is necessary we aim to respond to all emails within 3 business days.

Customer Relations – 0800 390 390 (8.00am to 6.00pm Monday to Friday, 9.00am to 1.00pm Saturday)
Investment Helpline – 0800 389 8600 (8.00am to 6.00pm Monday to Friday, 9.00am to 1.00pm Saturday)
Minicom textphone – 0800 917 2295 (9.00am to 5.00pm, Monday to Friday)
From outside the UK – +44 1268 448 031 (8.00am to 6.00pm Monday to Friday, 9.00am to 1.00pm Saturdays)

All calls are free within the UK. For security purposes and to improve the quality of our service, we may record and monitor telephone calls. Existing customers will require their M&G client reference. Failure to provide this will affect your ability to transact with us.

M&G Customer Relations
Freepost RLTZ-JCHJ-THJB
The M&G Group
PO Box 9039
Chelmsford
CM99 2XG

Existing customers, please remember to quote your name, M&G client reference and sign any written communication to M&G. Failure to provide this may affect your ability to transact with us.

Issued by M&G Securities Limited and M&G Financial Services Limited which are subsidiaries of M&G Limited. M&G Limited is incorporated and registered in England. Registered Office: Laurence Pountney Hill, London, EC4R 0HH. Registered in England No. 1048359. Registered for VAT, number GB235 3237 81. Both M&G Securities Limited and M&G Financial Services Limited are authorised and regulated by the Financial Services Authority and provide ISAs and other investments. M&G Securities Limited is registered on the FSA's register, No. 122057 (www.fsa.gov.uk/register/). Registered Office Laurence Pountney Hill, London, EC4R 0HH. Registered in England No. 90776. M&G Financial Services Limited is registered on the FSA's register, No. 122058 (www.fsa.gov.uk/register/). Registered Office Laurence Pountney Hill, London, EC4R 0HH. Registered in England No. 923891. Both companies are registered for VAT, number GB235 3237 81.