When dealing with M&G in any way we want you to feel completely assured that we take the security of your personal information extremely seriously. With regards to our website we have established effective host, firewall and intrusion detection security measures through the use of industry standard third party security tools. We have 24 hour monitoring arrangements in place to support these measures and our procedures and controls are subject to regular risk assessment and review to ensure they remain effective. Full details of the measures we take and of how you can protect yourself are explained in our Security and Privacy statement.
As for the secure area of our website, otherwise known as ‘My Account’, this is protected by the strongest and most up-to-date security measures in current commercial use. Special attention is given to this area of our website as it is the only place that you can access and manage your M&G investment online. Each time you visit this area a unique secret session key is negotiated with your browser, which enables it to encrypt or 'scramble' any data that you send. This key makes the data indecipherable by anyone who may be able to intercept it while it is travelling on the Internet, but the ‘My Account’ server is able to decrypt it and process your instructions. The same encryption is used for data sent back to your browser from ‘My Account’.
If you have elected to receive emails from us it’s important that you note we will never send you an email asking you to divulge any personal information. This includes your M&G account information or ‘My Account’ registration details. Should you receive such an email or have concerns regarding the security of your M&G investment information, please notify us immediately at info@mandg.co.uk
Never respond to any suspicious emails.
Whilst you can feel confident that we are following ‘best practice’ standards to safeguard your information it’s also vitally important that you too become informed regarding the most effective way of protecting yourself whilst using the internet.
The foundation of online safety is knowing how to protect your PC and your personal data from the various email scams and online fraud activities. Use the menu to the left of this page to help you understand just what it is you need to do to effect this. We also cover off pointers on avoiding identity theft, which isn’t only restricted to online activity.
Remember that if you take notice of this information and stay aware of current security threats (these are generally reported in the news) then the risk of falling foul of any scams or viruses is greatly reduced.